DPD Ireland - Customs information

If you ship your products internationally, outside European Union, with DPD, customs data needs to be attached to the shipment documentation.

The same requirements will apply for shipping to UK (mainland) starting from January 1st 2021, due to Brexit.

If available, this data is sent to DPD Ireland automatically by DPD Integration app.

The following data needs to be configured in the DPD Integration app and in Shopify.

DPD Ireland customs logo

Your company EORI number

This needs to be saved in the DPD Integration app, in the Options section:

edit DPD Ireland customs data

This is only needed if you export your products.

Register for an EORI number if you haven't already done so.

More information on how to do this can be found on DPD Brexit webpage.

Small Parcel Registration Number (UK VAT Number)

This will be required if you are shipping to UK from the Republic of Ireland.

Register for a UK VAT Number if you haven't already done so. You will need to apply to the HMRC for this number.

More information on how to do this can be found on DPD Brexit webpage.

Commodity codes

The app can use either the products SKU code or the HS (Harmonized System) code.

You can select which of the codes will be used from the app's options page, using the Commodity codes list.

If you choose "Use SKUs", then all exported products will need the SKU configured in Shopify.

The SKU value is provided to DPD as a commodity code for customs data.

This is a mandatory field, so if one product in an order does not have SKU the request to create the tracking number might fail.

In you need SKUs generated for your products, you can use our SKU Generator app.

If you choose "Use HS codes", then all exported products will need to have the HS code filled in, in Shopify.

This can be edited in Shopify admin, in the product details page.

It can also be edited in the product bulk editor from Shopify. Also, it is worth noting that in the product page you can only add 6 digit HS codes.

DPD requires 8 digit HS codes. If your product has only a 6 digit code configured, the app will extend it to 8 digits automatically.

More information on how to do this can be found on DPD Brexit webpage.

Invoice for Non-EU destinations

If you send shipments through the DPD Express or DPD Classic network to a non-EU destination you will need to supply Customs paperwork in the form of a Proforma or Commercial Invoice in order to clear your shipment through Customs at its destination.

Invoices are not required for EU countries: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain or Sweden.

Invoices are not required for shipping from Ireland to the UK.

Download the Invoice template and instructions.

Collection address postcode

Please check your collection address postcode in the app's options page!

The postcode is used to determine if the collection address is in the Northern Ireland of not. The shipments out of Northern Ireland going to UK will not be required to provide customs information.

We consider that all postcodes starting with "BT" are in Northern Ireland.

API testing

The changes to our DPD Integration app, in order to ensure that we are Brexit-ready, are already implemented and tested.

As a DPD customer you may have received an email message requesting you to "Adapt your current API Integration to capture this new information in your API requests".

If you use our app, you don't have to. We've already implemented the changes and validated with DPD Ireland that the changes comply with DPD requirements.

If DPD Ireland reaches out to you asking about these tests, please specify that you are using the DPD Integration by WebShopAssist.

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