In case of the Free plan, if the included AWBs are used, no more AWBs can be created until the new billing month begins.
For the paid plans, after the included AWBs are used, the following AWBs are charged with the Aditional usage rate, per AWB.
Save the time spent filling AWB forms. Let the app do it for you!
Creates AWBs automatically or manually with one click
Tracks AWB status and updates the shop orders accordingly
Prints labels directly from the app
Prints labels in bulk
Prints packing slips
Can set orders as Paid when the payment is Cash on Delivery and the package is successfully delivered
Set the fulfillment service on products in bulk
Includes the AWB tracking link in the order status page so that the customer can check the delivery status.
The integration uses the “Cont Colector” service of FanCourier for COD payments
Batch shipment creation - select multiple orders and generate shipment documents for all of them.
Bilingual user interface - English & Romanian
You can customize how the app works using the following options:
The Custom COD payment field is not mandatory and should only be used if a custom payment method is used as COD instead of the predefined Cash on Delivery (COD) payment method.
The Default delivery type dropdown sets the type of AWB created - for boxes or for envelopes.
The COD expedition payer dropdown sets who is designated as expedition payer in the AWB.
If it's the Sender (Expeditor) the COD value is the total order price.
If it's the Receiver (Destinatar) the COD value is the total order price minus the shipping price.
COD return payer dropdown sets who is the payer for the return transport - this is only used when a Return package description is entered in the Fulfillment details page when creating an AWB.
Label size - select the page size for the labels - A4, A5 or A6
Automatic fulfillment - Each time a new order is created by a customer, the system automatically creates a fulfillment request for the items using this fulfillment service and generates an AWB number
Mark cash on delivery orders as 'Paid' when delivered - If an order is using Cash on Delivery payment method, it is marked as 'Paid' when the AWB status is set to Delivered by the carrier.
Enable customer notification - If enabled, notification emails are sent to customers when delivery reaches various states: package on the way, package out for delivery, package delivered. The templates for these notifications can be modified in Settings / Notifications / Shipping.
Notifications - You can select up to three notification messages (Observatii) to be added to all AWBs generated. You have the following notifications available: "Livrare urgenta", "Livrare sambata", "Livrare luni", "A se contacta telefonic", "Atentie-FRAGIL", "Livrare personala cu CNP/serie CI", "Livrare cu stampila si semnatura", "Livrare dupa ora 16:00" and "Livrare in intervalul 09:00 - 17:00".
Options - Open on delivery, Deliver Saturday or ePOD
Order list options - allow you to configure how the FanCourier Shipment List page works
Default Tracking number filter - select the default value of the tracking number filter
Batch fulfillment order - select the sorting order of orders: Old to New or New to Old
Show destination country - adds a new column in the list with the country code of the shipping address
Hide cancelled orders - removes the canceled orders from the list
Show shipment method - adds a column with the name of the shiping method of the order (e.g. 'FanCourier delivery')
Filter by order tag - You can define a tag which will be used in the Manage Shipments (order list) page to filter orders. If this field is not empty, only orders which have this tag will be shown in the order list.
If the order shipping address has a wrong postcode or if the postcode does not belong to the province or city, a warning icon,
will be displayed in the order list page, on that order line. If you hover the mouse cursor over the icon, you'll see the reason the postcode validation failed.
The warning icon is followed by a link, "fix", to a page which will help you find the correct postcode and save it to the order's shipping address.
Also, in the Fulfillment details page, a warning message will be displayed if the poscode cannot be validated, followed by the same link to the page for searching a valid postcode.
The app can provide dynamic shipping rates at checkout, calculated based on the destination and the weight of the order. The shipping rate is provided by FanCourier and it can be ajusted using the app defined rules, if you choose so.
The calculated rates feature requires the following:
This app plan must be Standard or higher
Shopify's Third-party calculated shipping rates feature must be enabled.
Third-party calculated shipping rates feature is available on the Advanced Shopify plan.
Also, it can be added as an additional feature to any plan, if you pay your Shopify plan annually or for $20 per month. You have to contact Shopify support to activate the feature.
Rate name - the shipping rate name that is displayed in checkout (mandatory)
Rate description - a description that appears under the name in checkout (optional)
Min rate Romania - if a value is set, the calculated rate will not get below this value, for deliveries to Romania. It is verified after the adjustments are applied.
Max rate Romania - if set, the calculated rate will not get above this value, for deliveries to Romania
Min rate export - minimum shipping rate, but for destinations outside Romania
Max rate export - max shipping rate for destinations outside Romania
Rate adjustment type - the app offers the option to adjust the shipping rate received from FanCourier, either by increasing it or decreasing it, with a fixed amount (in RON) or by a percentage.
Adjustment value - the fixed amount or percentage, acording to the Rate adjustment type selection
Export mode - specifies if the shiping rate for destinations outside Romania are calculated for delivery by air or by road
Average package dimensions - package dimentions are mandatory for calculating a rate
If your store uses a different currency than RON, the rates are automatically converted you your store currency in checkout.
If FanCourier does not provide a rate for an order, then the app will provide the Min rate defined in options, if the Min rate is configured.
Also, your products must have the weight set, because the weight is an important factor that impacts the shipment rate. If none of the products in an order have weight, then the total weight of the order will be zero and no rate will be provided. In this case the minimum rate will be used, if configured.
There are two ways the app can be configured to allow customers to select the FANBox for their order:
Thank-you page mode - in this mode, a popup will be displayed to allow customers to search for pickup points, after the order is completed, in the thank-you page.
This mode is available to all application plans, including the Free plan.
The 'Show as shipping options' mode - in this mode, the pickup points are displayed during the checkout, when the customer selects the shipping method and rate.
The pickup points displayed in this case are in the vecinity of the shipping address selected in the previous checkout step.
This mode is available starting with the Standard plan.
Also, this mode requires Shopify's Third-party calculated shipping rates feature. The Third-party calculated shipping rates feature is available on the Advanced Shopify plan.
Stores on the Shopify plan can also request access by contacting Shopify support.